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OUR SUPPORT

OUR SUPPORT

Service is a top priority for our organization and is embedded deep into our corporate culture. We will be there to assist you from the time you begin considering a Water Kooler vending machine, throughout the many years your many years as a successful water vending machine owner. We have developed the following support system to ensure that you have the support you need to keep your water vending machine performing at a high level and your organization hydrated:

Service Hotline – We have established a 1-800 Service Hotline for our customers. Whether it’s a simple question on the operation of the machine or a more serious inquiry on how to service your machine, our professionally trained service staff will answer your question anytime between 7 a.m. and 7 p.m., any day of the week, including Saturday and Sunday when you are the busiest!

Parts Availability – Having the correct part or maintenance item when you need it is critical to machine uptime and profitability of your water vending business. With a field population of over 1,600 machines working in the U.S., we know what parts to stock for our customers and we keep them available in order to provide 100% parts availability to our customers whenever they need a part for their water vending machine.

Remote Monitoring System – The Water Kooler’s monitoring system is the most advanced in the industry and provides users with a support system that will allow you to manage your machine remotely, 24 hours a day. This system allows you to “work smarter – not harder”, and keeps downtime and trips to the machine to a minimum.

Let’s Get Started!

Take your existing business to the next level or start your your very own water vending business from the ground up with the Water Kooler!

Let’s Get Started!

Take your existing business to the next level or start your your very own water vending business from the ground up with the Water Kooler!

Our Company

About Kooler Ice
Our Technology
Our Support
Our Certifications

Products

The Water Kooler

Financing

Leaf Financial
Patriot Capital
Ascentium Capital